Catch fraud on the call, not after it.
AI scans every call transcript for fraud intent and caller sentiment, then tells you exactly what it found and why.
AI transcript scanning
Every call transcript is scanned by AI as the conversation happens, so risky calls are flagged while they are still live — not days later in an audit.
- Scans inbound and outbound calls
- Works with any voice AI agent on KrosAI
- Full transcript kept alongside each flag
Fraud intent detection
Spot social engineering, OTP and PIN harvesting, impersonation and coercion — the patterns behind most phone fraud in mobile-money and banking markets.
- Fraud intent score on every call
- Reason for each flag, quoted from the transcript
- Tuned for emerging-market fraud patterns
Sentiment analysis
Understand how every caller feels. Track frustration, stress and satisfaction across calls to catch pressured callers and improve your agents.
Alerts and automated actions
Send results to your systems through webhooks and the API. End a call, hand off to a human, or alert your fraud team the moment risk crosses your threshold.
Protect every call your agents take
Turn on fraud detection in Cockpit and see risk and sentiment on your next call.